Ticket Booking
Flight Ticket Booking Support Overview
1. Before Booking
Support Services:
- Flight Search Assistance: Help finding flights by price, airline, travel time, layovers, etc.
- Fare Comparison: Economy vs Business vs Premium Economy
- Visa & Travel Restrictions: Info on required documents based on destination
- Passenger Preferences: Special meals, seat selection, extra baggage, etc.
Booking Platforms:
- Airlines: Emirates, Qatar Airways, Ryanair, IndiGo, etc.
- Online Travel Agencies (OTAs): MakeMyTrip, Skyscanner, Kayak, Google Flights, Expedia
2. During Booking
Support Services:
- Name correction assistance (must match passport exactly)
- Inputting Frequent Flyer numbers
- Promo code application
- Secure payment gateways
- Instant e-ticket generation
- Travel insurance add-ons
3. After Booking / Pre-Flight
Support Includes:
- Itinerary changes or cancellations
- Rescheduling or rebooking (fees may apply)
- Check-in support (online or at the airport)
- Seat upgrades
- Special Assistance Requests
- Wheelchair
- Unaccompanied minor
4. During/After the Flight
Support Services:
- Flight status updates (delay, cancellation, gate change alerts)
- Lost or delayed baggage claims
- Refunds for cancellations
- Compensation claims (for long delays under EU/US rules)
- Customer feedback or complaints submission
How to Get Support
Airline Direct Support:
- Website chat, phone, or mobile app
- Airport service desks
- Email support for changes or refunds